Asset Management Corporation of Nigeria (AMCON) in its debt recovery scheme has urged both the federal government and stakeholders to join in. The cor
Read MoreThe Securities and Exchange Commission (SEC) has given an extra 30 days for companies to submit their third-quarter financial statements. According to
Read MoreAs the old saying goes: “He who fails to plan, plans to fail”. Financial planning is an important ingredient for success for any small bus
Read MoreI have heard many people refer to the current lockdown as a holiday – “after the holidays, we will get back to the project”. Holidays? Holidays?
Read MoreWith the huge demands of our personal and professional lives, workers these days struggle a lot with striking the appropriate balance between their wo
Read MoreThis sounds like the billion-naira question – what does it take to create a culture of fantastic service in your business? If you could wave the magic
Read MoreRelationships are the foundation of leadership and success. Without people, you cannot achieve your vision alone. The challenge, therefore, lies in ho
Read MoreTraditional selling techniques focus a lot on reaching out to as many people as possible with your sales pitch and working the “average”. Assuming tha
Read MoreOne clear difference between a “one-man” business and a world-class organization is how employees feel about their future in the business. Are there o
Read MoreJust as it is important to get a medical check-up from time to time, it is equally important to measure your financial health from time to time. To ta
Read MoreTotal Reward Philosophy: How you define reward affects how your employees and prospective employees see it. You should define reward at your organizat
Read MoreThe Ideas Matrix is a powerful tool used to generate hundreds and potentially thousands of new ideas in a very short period of time. It is particularl
Read MoreHave you ever met people who: have a good job, earn a good salary each month, but are unable to pay their school fees, rent and other obligations; wor
Read MoreWhen interacting with customers, service professionals should ensure a consistent and disciplined approach that ensures that customers receive a fanta
Read MoreSometimes when interacting with customers, they may become irate and angry due to challenges they are having with our product or service. Good service
Read MoreThe most effective customer service organizations and professionals pay attention to knowing, meeting and possibly exceeding the expectation of their
Read MoreEveryone will like to hire people who are ready to “hit the ground running” from as early as possible. Getting peak performance from your
Read MoreAs an organization, you can never have too many happy and excited customers who continue to purchase your products and services, give you referrals an
Read MoreAsking probing and clarifying questions as part of the creative process helps you and your team to have a better and shared understanding of what the
Read MoreThere are many things you should try to avoid when running a small business or start-up, and one of the foremost is hiring what we fondly refer to as
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