Its Executive Vice Chairman/Group CEO, Issam Darwish, who spoke in Lagos at the unveiling of a report titled: Power Up: Delivering renewable Energy in Africa, published by the Economist Intelligence Unit, sponsored by the firm, said IHS Towers would continue to invest in infrastructure upgrade and expansion to redefine end users’ experience on telephone network.
Darwish said one of the solutions to quality of service (QoS) problem in the country is outsourcing, which allowed telcos to focus on their core areas of competence, leaving the headaches of powering and maintaining base transmission stations (BTS) to another organization that possesses the competence.
He said coverage and capacity are two major problems associated with QoS in the country. According to him, coverage has been a major challenge in the rural areas where returns on investment has made it unattractive for telcos to build infrastructure.
He, however, added that the Nigerian Communications Commission (NCC), through the Universal Service Provision Fund (USPF) has intervened to solve the problem.
