The Port Harcourt Electricity Distribution Company , PHED, on Friday, October 21, said that it loses about N27.6 billion yearly to unpaid bills by customers.
Chief Executive Officer of the firm, Mr Jay McCoskey, revealed this to reporters at the launch of the company’s ‘Energy Efficiency’ programme in Port Harcourt,
McCoskey said that huge figure accrued because some customers could not locate where to pay or how to pay the bills, adding that every month, PHED has a revenue loss of N2.3 billion which amounts to N27.6 billion annually.
He said: “Most of the cases of non-payment are because people don’t know where and how to pay their electricity bills. So, we have come up with an online payment service that will enable customers to, within five minutes, make payments without difficulty.
“This online payment service will complement other channels of payment, which means that customers will spend few minutes to pay their electricity bills,” he said.
McCoskey added that the firm had also provided other avenues for consumers to pay their bills without hassles.
He announced that the company would spend N1.7 billion to improve electricity supply to its customers in Akwa Ibom, Bayelsa, Cross River and Rivers.
