MTN Nigeria has started a massive customer biometrics revalidation project. The operator is currently in legal fireworks with industry regulator NCC (the Nigerian Communications Commission) for its failure to deactivate about 5.4 million subscribers with incomplete Sim card registration.
In a bid to lure subscribers to the biometric revalidation exercise, MTN Nigeria has is giving the customers free airtime up to NGN 10,000, usable only when the full biometrics registration is confirmed by the network.
New users have been informed as well as existing subscribers. Apart from MTN’s regulator customer centres (operated by partners), the operator has been creating new clusters of registration centres at some strategic locations in Lagos state in the bid to get closer to the subscribers
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