…As ACG Babandede Lauds Operational Performance
The Nigeria Customs Service (NCS), Western Marine Command, has emphasised the need to intensify efforts to strengthen professionalism and public trust with a reputation management training for officers and men of the Command.
The training, held on Tuesday, 3 February 2026, at the Command’s headquarters in Lagos, was organised in compliance with a directive of the Comptroller-General of Customs (CGC), Adewale Adeniyi, aimed at reinforcing ethical conduct, institutional image, and stakeholder confidence across the Service.
Addressing participants, the Customs Area Controller (CAC), Western Marine Command, Comptroller Patrick Ntadi, described reputation management as a critical pillar of effective customs operations, noting that officers serve as the primary interface between government and the public.
He urged officers to uphold professionalism and integrity in the discharge of their duties, warning that unprofessional conduct could erode public trust and damage the credibility of the Service.
“The Nigeria Customs Service remains one of the most dignified institutions in the country, and our responsibility is to serve humanity with integrity. This training is meant to reinforce our values and ensure that officers conduct themselves in ways that promote trust and compliance”, he stated.
The CAC commended officers of the Command for their discipline and professional appearance, stressing that credible conduct was essential to achieving the Service’s core mandates of revenue generation, trade facilitation, and national security.
The training facilitator and Command Public Relations Officer, Chief Superintendent of Customs (CSC) Dauda Ibrahim, described reputation management as a collective responsibility, explaining that the initiative was designed to enhance officers’ conduct, character, and ethical standards.
In a related development, the Zonal Coordinator, Zone ‘A’, Assistant Comptroller-General of Customs (ACG) Mohammed Babandede, lauded the operational performance of the Western Marine Command, describing its growth trajectory as impressive.
ACG Babandede who was on a working visit to the command disclosed that Zone ‘A’ contributes between 85 and 90 percent of the Service’s national revenue, underscoring its strategic importance within Customs operational framework.
“Zone ‘A’ is critical to our operations. Officers must remain vigilant in revenue collection, trade facilitation, and anti-smuggling. Any goods that threaten national security, public health, or safety must be intercepted without compromise”, he said.
While noting that the Western Marine Command is not primarily revenue-focused, the ACG commended its consistency in anti-smuggling operations, describing the Command’s enforcement performance as commendable.
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