According to recent projections, mobile telecommunications operators will see substantial financial benefits of up to $5 billion between 2015 and 2020.
The projection is coming even as consumers demand grows for operator-led advanced communications services such as pre-calling, instant messaging and real-time video.
This was revealed in a new report called ‘The Future of Mobile Communications,’ commissioned by the GSMA and conducted by research firm Context Consulting released on Tuesday, June 28.
According to the report, the enterprise market is predicted to be the main driver for this increase, as well as new product and service innovations, such as conversational commerce which enables users to complete transactions within the messaging service
It highlighted strong interest in new advanced mobile operator-led messaging services such as pre-calling, instant messaging, live video and real-time photo or file sharing, which are enabled by Rich Communications Services (RCS) and voice over LTE (VoLTE) and work natively on any device and network without the need to download an app.
