In a bid to improve customer satisfaction, Nigeria’s most innovative telecommunications company, Etisalat has extended its ownership of the innovation sphere with the launch of the revamped and easy to use EasyMobile App.
The new EasyMobile App enables customers on the Etisalat network to get things done in a simpler, easier and faster way by eliminating the trouble of having to remember, text or dial certain codes before they can access services from their devices on the etisalat network.
Etisalat announced that the re-engineered EasyMobile App now comes with an enhanced user interface and improved user experience with features that enable personalization and instant customer support.
The App is zero-rated, which means subscribes do not need to have data to use it.
Speaking about the App, the Director, Brands and Experience, Etisalat Nigeria, Elvis Ogiemwanye explained that with the new EasyMobile App customers can further optimize the innovative value offerings that are available to them on the Etisalat network.
“The new EasyMobile App further demonstrates Etisalat’s unflinching commitment to continuously offer innovative services that help Nigerians to solve problems with the least effort as most things can be done on the app with just a tap. We are delighted at this latest product, it underlines how we leverage innovation to make life a lot better for our customers.”
In addition to other unique services that are available on the app, it can be used to interact with an Etisalat Customer Care Executive via live chat, opt in and out of services, access promos and special offers, locate Etisalat Experience Centres and purchase airtime or data with a debit card.
The App is available for download on Apple App Store and Google Play Store for iOS and Android devices.
