Staco Insurance plc has set up platforms that would enable clients pay online. Chairman of the company, Mr. Dere Otuba revealed this at the company’s 20th annual general meeting in Lagos. He said that the provision was made to avoid the rigors associated with premium payments.
“For us in Staco, our core purpose is to be the natural first choice provider of insurance in the Nigerian financial market and in such a way that the delivery of our services will be an integral benefit to all concerned, in order to create great value for our business and for all stakeholders.
We have consistently been pursuing our vision with vigour and passion for high standards which will see us achieve greater heights in the current year and the years ahead.
We have steadily improved on our services delivery to clients; this is aided by investment in information and communications technology and the exposure of our staff to quality customer service training.
“Our investment in system automation has begun to achieve expected dividends, as there has been appreciable improvement in our response time.
In order to consolidate the gains, we shall continue to improve our processes and devote reasonable attention to meeting and manpower development needs of our employees at all levels during the year, we shall not relent efforts in delivery quality service first time, every time,” he said.
”Our internal processes have further guaranteed reduction in overheads streamlining of operations and creations of synergies.
While we keep focusing on our priority of making the customer first, our ambition is to continue to deliver quality value and positively affect the lives of all stakeholders by conducting our business in a way that is friendly, ethical and beneficial to our immediate communities.
In the years to come, we intend to continue to pay special attention to talent development in order to ensure we have the right skills and exact staffs mix to achieve our growth targets.,” he added.
