The Nigerian Communications Commission (NCC) has issued a new directive compelling telecom operator to notify consumers of major network outages, providing full details of the disruption, affected areas, and expected service restoration timelines. According to the NCC, the new policy, titled “Directive on Reportage of Major Network Outages by Mobile Network Operators (MNOs)” is designed … Continue reading NCC Mandates Telcos To Notify Consumers, Offer Compensation For Major Network Outages