The Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have proposed that subscribers receive instant refunds—within 30 seconds—for failed airtime and data purchases, in a move aimed at addressing persistent billing complaints in the telecommunications sector. The proposal is contained in the Exposure Draft of the Joint CBN–NCC Framework for the Resolution … Continue reading CBN, NCC Propose 30-Second Refunds For Failed Airtime, Data Transactions