Bank Customers’ Complaints Surge by 63%

In a significant revelation, the complaints lodged by customers of five major banks in Nigeria skyrocketed by over 63.54% in 2023, surging to more than 10 million from 6.12 million the previous year. An analysis conducted by The PUNCH, based on audited financial reports filed with the Nigerian Exchange Limited, uncovered this notable increase in … Continue reading Bank Customers’ Complaints Surge by 63%