Konga, Nigeria’s largest online shopping mall, announced yesterday that it is rolling out an extensive warehouse infrastructure project across Nigeria to service thousands more online merchants.
The project named ‘Fulfilled by Konga’ will enable thousands of Nigerian online sellers, who currently sell through Konga, to store their merchandise in Konga warehouses and subsequently have the orders delivered by Konga’s in-house fulfillment team. The new initiative is set to reduce merchant order processing times from 40hours to 3hours about 90% reduction.
‘Fulfilled by Konga’ has been introduced to significantly reduce delivery times for customers across the country, and to make order fulfillment for its 60,000 merchants easier and more reliable. At present, merchants have up to three days to drop off their items at a distribution site, where Konga’s team will go on to deliver the item on their behalf.
With this development, items can be selected and shipped on the same day. For Lagos deliveries, items can be delivered within 24 hours; a service that has been in beta for some months and has already seen a 98.5% success rate.
Speaking on the launch of ‘Fulfilled by Konga’, CEO Shola Adekoya said: “Konga has cemented a name for itself as an engine of Commerce & Trade in Africa, and the infrastructure project we are currently deploying has been developed to act as a catalyst for the entire e-commerce market in Nigeria.
“ ‘Fulfilled by Konga’ is a dynamic solution that makes the process of doing business easier and more effective for our tens of thousands of merchants, whilst our customers will benefit from far shorter waiting times for their orders.
“Warehousing and distribution is notoriously challenging in Nigeria; we have set ourselves a Herculean task of building a network of technologically advanced warehousing sites across Nigeria, that will bring speedy, cost efficient sales solutions for our growing number of merchants looking to do business online, and will act as a considerable boost to Nigeria’s growing ecommerce sector”.
Nigeria currently ranks 90 in the world Logistic Performance Index ranking and Konga’s activities will further improve performance in this sector.